Coronavirus (Symbolbild)

The corona virus is presenting us all with a great challenge. It is up to all of us now. The protection of our fellow human beings – especially the at-risk groups – has top priority.

In North Rhine Westphalia (NRW), the wearing of face masks is compulsory on buses and trains, when shopping and in cultural and leisure facilities.

The Rathaus (town hall) is open for visitors who have an appointment. To protect the visitors and members of staff in the town hall and city administration, the following rules apply:

  • Access to the town hall will only be granted by prior appointment.
  • When entering the town hall, a mouth and nose protector is obligatory. At the very least, so-called everyday face masks are to be worn.
  • The minimum distance of 1.5 metres must be observed.
  • Visitors are registered with their contact details, and the number of visitors is regulated.
  • The waiting-zone is located in the Bürgerhalle, as the access controls can ensure that the distances  are regulated.
  • Hygiene-stands for hand-disinfection are available.

Citizens are asked to please use the extensive online offer at For other matters, please make an appointment at the respective office either by telephone or email. The telephone number of the Bürgerbüro (citizens’ office) is + 49 (0)2222 945-181 or -182; the email address is buergerbuero(at)  

The city of Bornheim co-ordinates the neighbourhood assistance. Those needing help, as well as volunteer helpers, should please contact the social security office (Sozialamt), namely Sonja Joisten on + 49 (0)2222 945-344, sonja.joisten(at), and/or Biljana Rollinger on + 49 (0)2222 945-151, biljana.rollinger(at) You can find all the information and offers at: or

Business-owners, employees and cultural employees can find information on the extensive funding programmes and support offers of the Federal Government and the State of North Rhine Westphalia at:

CORONA HOTLINE+ 49 (0)2241 13-3333


For general questions on the corona virus, the Rhine-Sieg district has set up a hotline – telephone number + 49 (0)2241 13-3333 – which is available to citizens on weekdays from 8am to 6pm, and on Sundays and public holidays from 10am to 4pm.